FAQ

We base our shipping on where in the country you are located. Once you have entered your address the shipping cost will be calculated. We do however have various shipping options for orders.

1.) Collect from our studio in Claremont, Cape Town

2.) Courier to your door. R50 to Cape Town City and the surrounding suburbs. R110 to Gauteng (JHB and Pretoria). R150 to Kwazulu Natal, Mpumalanga, North West, Limpopo & Bloemfontein. Expect 1 – 3 working days delivery time for the day the order leaves the shop.

Please phone us on 021 674 6006 to check that we have the stock of what you are looking for available and to investigate what we can arrange to get your order to you as soon as possible

Yes of course. You can either create a new order and select “collect from office” so you do not pay for shipping. If you select this option please add in the “notes” section to add to your previous order (please include your order number)

Yes please phone 0216746006 to place your order.

Of course, we would love to make your gift look extra special.
Please note this service costs R25.

Please allow 5-7 working days to receive your order.

If you go to the bottom of the website there is a little box where you can fill in your email address so we can send you all the latest news and specials.

When you receive a newsletter there is an option to unsubscribe at the bottom of the newsletter. Please click on the word unsubscribe and it will take you to a website where you will confirm this.

We aim to constantly keep items in stock and will add stock as soon as possible. You can also contact us directly on email at hello@betrue.co.za or phone 0216746006

Ah no, how frustrating. Sometimes technology is not our friend but let us help you. Please email hello@alovesupreme.co.za with what you would like to order (you can even take a screen shot to help us) and we will send you an invoice with banking details so you can do an EFT

We aim to ship your order through to you as soon as possible so should you wish to change your order please email hello@alovesupreme.co.za as soon as possible to change your order.

We are so sorry that this has happened to you. Please send us a message so we can replace your product as soon as possible or send the missing product to you.

We would love to be in touch with you. Please contact the sales team on teagan@alovesupreme.co.za and we will gladly send through our pricelist for you to have a look at.

All our products are designed by Ryan Botha in house and manufactured in Cape Town, South Africa. We try find the best people to assist in the manufacturing process to ensure a good quality product. We are proudly South African

We ship globally. If you would like to have an order shipped overseas please check out and select Direct Bank Transfer and we will send you an obligation free quote on shipping your order to your home. Alternatively please email Wayne on wayne@alovesupreme.co.za for a quote